Dear Player, Hold on to your seats because we have exciting news that will take your gaming experience to a whole new level! We are proud to announce that we have been granted a new gaming license, and with it comes a wave of exciting updates to our Terms and Conditions. There won't be much to read this time; the only change we've made is the Sportsbook License addendum for Irish players.

 

Please note that our Terms and Conditions have been updated and will be effective from September 1, 2023. Below is a summary of the main updates.

 

In the Introduction, a reference to our recently obtained Irish Remote Bookmaker License (Ireland) has been added.

 

In the Definitions section, new definitions have been added in accordance with the recently obtained Irish Remote Bookmaker License.

 

 

In the Gaming section, the term 22 has been updated to reflect the new Irish license details.

 

- In the Player Financial Protection section, the term 109(e) has been amended to reflect changes to the self-exclusion and expiry rules specifically applicable to Irish players.

 

- In the Complaints section, the term 160(b) has been recently added to define the details of the ODR platform.

 

Please scroll down for the full terms and conditions.

 

Introduction

V-Bet is a brand operated and managed by Condor Malta Ltd. The company is duly registered under the laws of Malta, with registration number C 70089 and with its registered office located at 13, ''Paolo Court'', Giuseppe Cali Street, Ta'' Xbiex XBX 1423, Malta (hereinafter “Condor Malta”). Condor Malta is licensed to provide gaming services under Gaming Services License Type 1 number MGA/B2C/340/2016 (hereinafter the "Malta License"), issued on August 1, 2018, by the Malta Gaming Authority, and under Irish Remote Bookmakers License number 1020370, issued on August 15, 2023, by the Revenue Commissioners (hereinafter the "Irish License"). V-Bet is an international casino.

 

The operating website is http://V-Bet.com. Any reference to the “Company”, “V-Bet”, “Condor Group”, “Condor Gaming”, “We” and/or “Us” means Condor Malta Ltd.

 

This agreement (hereinafter referred to as “Agreement” and/or (T&C)) constitutes a binding legal agreement between you as a user (hereinafter referred to as “You”. “Your” shall be construed accordingly”) and Condor Malta Ltd.

 

This Agreement will govern your use of our gaming services and/or websites at all times. Please read this Agreement carefully and ensure you fully understand its contents. If you have any questions about your rights and obligations resulting from accepting this Agreement, please consult a lawyer in your jurisdiction.

 

These T&Cs are made up of the following sections, all of which form an integral part of this Agreement:

 

 

GENERAL T&Cs

 

PRIVACY POLICY - http://V-Bet.com/privacy

 

ANTI-MONEY LAUNDERING POLICY - http://V-Bet.com/aml

 

RESPONSIBLE GAMING POLICY - http://V-Bet.com/responsiblegaming

 

SECURITY POLICY - http://V-Bet.com/security

 

COOKIE POLICY - http://V-Bet.com/cookies

 

Definitions

1. The following words and terms shall be construed as follows, unless the context clearly implies otherwise:

 

“Account” shall refer to the personal account opened by a Player with Condor Group (as defined below) and maintained by Condor Group to enable the Player to place a Bet;

 

“Applicable Court” shall refer to the courts of Malta in relation to Games organised by Condor Malta;

 

“Application Form” means the form that must be completed by a person to open an Account with Condor Group;

 

“Bet(s)” refers to the act of placing a bet on a Malta game;

 

“Bonus” refers to specific promotions that may be running from time to time, each governed by their own Bonus Terms and Conditions, which will be available on the Website;

 

“Cancellation” refers to cases where a Bet is cancelled or where the agreement between the Player and Condor Group is deemed invalid. In these cases, We will pay a full refund to the Player;

 

“Condor Group” refers to Condor Malta and Condor Gaming;

 

“Games” refers to any gaming or betting activities presented by Condor Group on the Website for the benefit of the Player;

 

“Applicable Law” refers to the laws of Malta in relation to the Games offered by Condor Malta;

 

"Website" means the website http://V-Bet.com and all other websites connected to it and accessible through links or other access channels, as well as the services available through such sites.

 

These Terms and Conditions also apply to all games played via mobile devices. All references to the use of the Website shall be construed as references to the use of our mobile betting applications;

 

"Irish Games" refers to the Games provided on the Website that are subject to the Irish License;

 

“Login and Password” means the login and password details chosen by the User upon registering with Us;

 

“Malta Games” refers to the Games provided on the Website that are subject to the Malta License;

 

“MOTHER” means the Malta Alternative Dispute Resolution Entity, the ADR Entity as a second instance for the handling of complaints;

 

“Player” or “User” means You, the person who has registered with Condor Group and in whose name an Account has been opened;

 

“Player Data” refers to all data We hold relating to a specific Player, including any Personal Data, any Game Data, and any Account information;

 

“MGA” refers to the Malta Gaming Authority, which is the primary regulator of remote gaming operations in Malta;

 

“Family Members” means spouse, partner, parents, children, and/or siblings;

 

“Revenue” shall refer to the Revenue Commissioners, the primary regulator of remote bookmaking operations in Ireland;

 

“Services” shall refer to the Website, the Games, and the Software. The Services are subject to the following authorizations:

 

 

l. Casino games are subject to the Malta license for the following game providers: Quickspin, Merkur, Gamomat, Pragmatic Play, RedRake, Hacksaw, Oryx, Kalamba, Swintt, and Play'n Go.

 

ii. Sports betting games provided by Altenar are subject to a dual license: the Malta license governs operations in Malta and the Irish license governs operations for Irish sports betting players.

 

“Software” means all programs and databases and any other derivative content, whether or not requiring download, accessible or otherwise used by the Player through the Website and which enables the Player to participate in a Game;

 

“Wager” is an agreement between the Player and Condor Group under which the Player pledges a certain amount depending on the outcome of a pending issue. A wager can only be offered by Condor Group to the Player and not the other way around.

 

General

2. Use of the Website and the information, materials, and links contained therein is governed solely by the Terms and Conditions set forth below (Version 15, last updated on September 1, 2023), which constitute the entire agreement between the Player and Condor Group for the use of the Website, the Software, and the Services.

 

3. These rules are effective as of September 1, 2023 and replace all previous terms and conditions.

 

4. In the event that the Terms and Conditions are changed and updated to the new version, the player will not be allowed to play before the newly released version is accepted. If an existing player does not wish to accept the material changes in the new version of the T&Cs, they may withdraw their balance in accordance with the T&Cs they originally agreed to. A request to withdraw a balance in accordance with the Terms and Conditions a player originally agreed to must be made through the Support Department by sending an email to [email protected] .

 

5. These T&Cs will be effective immediately upon registration of their account with Condor Group and/or upon clicking the "Yes, I accept the terms and conditions" box.

 

6. These T&Cs will be the official reference source for any complications/disputes related to the use of the Website, the Services, or the Software.

 

7. All games played on the Website are duly subject to the rules specified in these T&Cs.

 

8. Condor Group reserves the right to suspend, add to, terminate, modify, and/or supplement these Terms and Conditions from time to time as it deems appropriate.

 

9. In the event of any modification to these Terms and Conditions, upon logging into your Account with us, a pop-up box will inform the Player that the Terms and Conditions have been updated and will prompt them to accept the updated Terms and Conditions. Any such changes will be deemed effective as soon as they are accepted by the Player.

 

10. We are under no obligation to verify that all Players are using the Website and/or the Software and/or Services in accordance with the updated rules of these Terms and Conditions. The version published on the Website is the current version and should be used by Players as a reference. It is the Player's responsibility to inform themselves about the Terms and Conditions and to be familiar with the modifications that affect or will affect the Player.

 

11. In the event that these Terms and Conditions are provided in different languages, all versions must reflect the same principles. Notwithstanding the foregoing, if there is any discrepancy between the Terms and Conditions in the English language version and the version in any other language, the English version will supersede the other versions.

 

12. The Site and/or Internet Services may not be used by minors, and any such use should be reported to the police.

 

13. The Website and/or Services may only be used for lawful purposes. Use of the Website for the transmission, distribution, publication, or storage of any material on or through the Website that violates any applicable law or regulation or the rights of any third party is strictly prohibited. This includes (without limitation) use of the Website or the transmission, distribution, publication, or storage of any material on or through the Website in a matter or for a purpose that infringes copyright, trademarks, trade secrets, or other intellectual property rights, is obscene or harmful to minors, constitutes an unlawful act or harassment, is libelous or defamatory, violates any privacy or data protection laws, is fraudulent, or infringes any exchange control or gambling laws. It is solely for you to determine whether your registration with us and use of the Website are lawful.

 

14. If an audit reveals that false information has been provided, or that the Website has been abused and/or misused, this will be considered a breach of the terms of the agreement, which in turn entitles us to immediately terminate the player's account or impose a fine, in addition to other actions at our discretion.

14.1. We have the right to block a player's account, as well as cancel payments and recover winnings if we suspect that the proceeds have been generated fraudulently.

14.2. You may not transfer your account to third parties, including friends and family.

14.3 Violation of section 14 of the casino rules is punishable by blocking the player's account or by a fine, which is assessed individually.

 

15. We may reject any player or close any player's account at our sole discretion and, in such case, we undertake to comply with any contractual obligations already in place unless otherwise directed by the relevant authorities or in the case of fraud or other illegal activities.

 

Rules and Procedures Governing the Games

Player Registration and Account Opening

Law Applicable to Players and Player Responsibilities

 

16. You understand and agree that We cannot provide You with any legal advice or guarantees and that it is Your sole responsibility to ensure that You at all times comply with the laws that govern You and that You have the full legal right to open an Account with Us and play the Games We offer. Any participation in the Games is at Your sole discretion, judgment, and risk. By playing the Games, You acknowledge that You do not find the Games or Services to be offensive, objectionable, unfair, or indecent in any way.

 

17. The Player understands and accepts that where reference has been made to Condor Group, any direct or indirect liability and all claims of whatever nature may be directed solely by the Player against Condor Gaming or Condor Malta. Recourse within the terms of these T&Cs can only be taken against the entity providing the particular service depending on the Games being played by the Player, and one Condor Group entity shall not be responsible for the actions and/or omissions of the other Condor Group entity.

 

18. You may only use the Services if you have reached the legal age determined by the law of the country where you reside or are using the Services. Under no circumstances may you use the Services if you are under eighteen (18) years of age.

 

19. The international commission is a standard charge for the processing and execution of international bank transfers, which guarantees the reliability and security of the transactions. This payment is required to cover the expenses associated with the processing and secure transfer of your funds between banks.

 

20. You may not use the Services for any business-related use or on behalf of another person. Any use you make of the Services is solely for your personal purposes. 21. We exclusively provide Games over secure networks

 

and may utilize username and password encryption. Therefore, your privacy will be protected to the best of our knowledge. 22. You hereby understand and agree that the Malta Games provided by Condor Malta on the Website are Games under Type 1 Gaming Services for the Casino vertical and Type 2 Gaming Services for the Sportsbook vertical under license number MGA/B2C/340/2016, and also under the Remote Bookmaker License for the Irish market with license number 1020370. Players acknowledge and agree that Condor Malta shall not be liable for any act or omission of any kind related to the software used to power the Malta Games and/or Irish Games. 23. You understand that certain games from certain game providers may be restricted in your country of residence. The restrictions that currently exist for specific countries are listed below.

 

 

 

24. The following territories are restricted for NetEnt games: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Colombia, Croatia, Czech Republic, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden,

 

United States of America and the United Kingdom.

 

In addition to the above, the following territories are restricted for NetEnt jackpot games (Hall of Gods, Arabian Nights, Mega Fortune and Mega Fortune Dreams): Azerbaijan, China, Denmark, India, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Turkiye, United Arab Emirates and Ukraine.

 

Guns & Roses, Jimi Hendrix & Motörhead, Jumanji, Emojiplanet, Planet of the Apes and Vikings are restricted in the following countries: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey and Ukraine.

 

The Vikings video slot is not available in the following countries: Afghanistan, Albania, Algeria, Angola, Australia, Azerbaijan, Cambodia, China, Ecuador, France, Guyana, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Kuwait, Laos. Malaysia, Myanmar, Namibia, North Korea, Pakistan, Papua New Guinea, Philippines, Qatar, Russia, Singapore, South Korea, Sudan, Syria, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United States of America and Uganda.

 

Player Registration

25. Participation in any Real Money Game will require the Player to open and maintain an Account and log in to such Account.

 

26. We will not allow a person to participate as a Player in a Game conducted by Us unless that person is personally registered as a Player and has an Account with Us.

 

27. A person must complete the Application Form provided by Condor Group, which must include at least the following details in order to open an Account and become a Player:

 

          First Name;

 

          Last Name;

 

           Date of Birth

 

           ; Email Address;

 

           Telephone Number;

 

           Residential Address;

 

           Username of choice; and

 

           Password of choice.

 

28. It is the Players' responsibility to ensure that their records with Condor Group are kept up to date, especially address, telephone number, and bank/payment details. It is the Player's responsibility to inform Us immediately of any changes to the Player's personal information.

 

29. Condor Group guarantees Players that their personal data is processed fairly, legally, and in accordance with good practices and is only collected for specific purposes that the Player is aware of and accepts when choosing to use the Website. http://V-Bet.com/privacy

 

30. You confirm that all information contained in the Application Form you sent to us is true, accurate, and complete, and corresponds to the names appearing on the credit cards used for deposits and winnings payouts. We reserve the right to cancel your registration and close your account if the information provided is found to be false, inaccurate, misleading, or incomplete.

 

31. Players may not use the services offered by Condor Group in any way directly or indirectly associated with money laundering. As soon as a player opens an account with us, they agree to comply with all current anti-money laundering rules and regulations. In short, the player undertakes not to use funds that are in any way the proceeds of crime. If the Player fails to comply with these rules and regulations, we may suspend the Player's Account pending any investigation.

 

32. Condor Group reserves the right to monitor all transactions for the purpose of preventing money laundering. Condor Group reserves the right to examine with particular care, and to the extent possible, the background and purpose of any complex or large transaction and any transaction that is particularly likely, by its nature, to be related to money laundering or terrorist financing. Condor Group has the right to take any measures and adopt any procedures to obtain a Player's identity and verify it. If such identification and verification are not obtained, or where we know or suspect that the transaction may be related to money laundering or terrorist financing, we will not be able to proceed with such transaction and will have the right to close such Player's Account and will have the right to disclose details of such transaction to the Financial Intelligence Analysis Unit in Malta or other relevant authorities as appropriate. Anti-Money Laundering Policy

33. At its sole discretion and without prior explanation, Condor Group reserves the right to refuse registration on its Website to any person for any reason.

 

Player insolvency

34. Grupo Cóndor reserves the right to verify the financial solvency of any Player, using the information provided during registration and through third parties. If the insolvency of said Player is verified, we will have the right to cancel/close the Account and prohibit the Player from opening another Account on the same Website.

 

Opening an Account

35. Account verification is a mandatory procedure for all casino users. Verification is free of charge immediately after registration.

36. After receiving your first winnings, you will be required to make a payment to complete verification.

36.1. Verification is performed for security and identity verification purposes to ensure that legitimate account holders receive their funds.

36.2. The verification process is a standard part of the casino's policy and is mandatory for everyone without exception.

 

Eligibility

37.

The processing and opening of an Account is only granted to persons of legal age of at least eighteen (18) years of age and is prohibited to residents of the USA as well as residents of any other country where laws prohibit such accounts. We do not permit the processing and opening of an Account for persons who are Politically Exposed Persons (PEPs) or family members of PEPs or close business associates. For the avoidance of doubt, a PEP is a person entrusted with a prominent public function in any jurisdiction. It is the Player's responsibility to know whether the processing and opening of an Account is permissible within their jurisdiction. You are aware that the right to access and use the Site or the Internet Services and any products offered there may be considered illegal in certain countries. You are solely responsible for determining whether your access and use of our Internet Site complies with the applicable laws in your country and you warrant to us that gambling is not illegal in the territory where you reside or make use of the Services. In addition, he/she declares that he/she is not a resident of Afghanistan, the Aland Islands, Algeria, American Samoa, Andorra, Angola, Antarctica, Aruba, Australia, Bahamas, Bahrain, Barbados, Benin, Bhutan, Botswana, the British Virgin Islands. British Indian Ocean Territory, Bulgaria, Cambodia, Cape Verde, Ivory Coast, Cuba, Estonia, Ethiopia, Faroe Islands, France, French Guiana, French Polynesia, French Southern Territories, Germany, Ghana, Gibraltar, Greece, Grenada, Guam, Guernsey, Haiti, Holy See (Vatican City State), Hong Kong, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kahnawake, Kayman Islands, Kazakhstan, Kenya, Kyrgyzstan, Kuwait, Laos, Lesotho, Liechtenstein, Lithuania, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Monaco, Mongolia, Mozambique, Myanmar, Namibia, Netherlands Antilles, Nicaragua, Nigeria, Netherlands, Norfolk Island, North Korea, Palau, Palestinian Territory, Pakistan, Philippines, Portugal, Qatar, Réunion, Rwanda, Saint Helena, Saint Lucia, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone Leone, Slovakia, South Korea, Spain, Sri Lanka, Suriname, Syria, Swaziland, Sweden, Tanzania, Trinidad and Tobago, Turkmenistan, Turkey, Turks and Caicos Islands, Uganda, United Kingdom and United States, including their dependencies, military bases and territories, Vanuatu, Vietnam, Virgin Islands, Yemen and Zimbabwe.

 

38. Players may be age verified within seventy-two (72) hours from when they make their first deposit. If a Player's age verification has been specifically requested, and is not verified within this time limit, the Player's Account may be suspended and no further gambling shall be allowed until the Player's age has been successfully confirmed. The Company retains the right to withhold any funds in the Account until the necessary verifications are completed. Should it result that a Player is under eighteen (18) years of age, his deposits shall be returned to him and any bonuses and winnings shall be voided.

 

39. We strictly prohibit Players from selling, transferring and/or acquiring Accounts to or from other Players.

40. Players are prohibited from transferring funds to other Players' Accounts.

 

Usernames

41. Condor Group reserves the right to deny or withdraw, for any reason we deem necessary, any or all Player screen names and/or usernames, whether before, during, and after these names have been issued or endorsed.

 

42. In the event that the Player’s Account complies with these Terms and Conditions, we will give that Player the opportunity to create a new screen name and/or username.

 

Password Security

43. Players may change passwords at any time. Players are advised to choose a strong, unpredictable password for security purposes [for example: six (6) characters and two (2) alphanumeric characters]. It is advisable not to use obvious dictionary words (for example, “password”), consecutive numbers, letters, or obvious personal information, for example, children’s names. The password must not be the same as the username, name, or email address and must not be reused when choosing a new password.

 

44. It is the Players' responsibility to ensure that their username, password, and security details are maintained confidentially. Should there be any concern that the confidentiality of such details may no longer be the case, the Player must notify us immediately, after which new details may be submitted and any future transactions using the previous details will be deemed void.

 

45. Condor Group is in no way responsible for any eventual access to an Account by a third party and will not be liable for any eventual loss incurred due to the illicit use of a player's username and password by a third party, unauthorized access, and/or for any transaction where a Player's Username and Password were properly registered.

 

46. Grupo Cóndor is in no way responsible if the Player forgets, misplaces, or loses their password, except as a result of an error on our part. At no time during our relationship with the Player will we be responsible for storing the User's username and password.

 

Multiple Accounts

47. Each Player may open only one Account per person, family, household, IP address, and email address. The use of more than one Account per physical Player is known as “multiple account” and as such is strictly prohibited.

 

48. In the event that we suspect that a player is opening multiple accounts using the same or similar names, addresses, telephone numbers, email addresses, dynamic IP addresses, computers, or other devices, with the intent to defraud or cheat, we reserve the right to close an Account or Accounts at any time and to cancel all transactions, bets, forfeit winnings, and deduct bonuses from all relevant Accounts.

 

49. In the event that we suspect that a Player is acting as part of Player Collusion carried out with the intent to defraud and cheat, i.e. using the same or similar names, addresses, telephones, email addresses, or the same or similar dynamic IP addresses, computers or other devices and acting in the same or similar pattern, we reserve the right to block the relevant Accounts. Following an internal investigation, we reserve the right to close an Account or Accounts at any time and cancel all transactions and bets, forfeit winnings and deduct bonuses from all relevant Accounts.

 

50. Condor Group reserves the right to block regular or tournament play and/or prize distribution should evidence of multi-accounting or collusion arise.

 

Misuse of Accounts

51. Deposited funds must be used for placing bets and any suspicious activity on a Player's Account could lead us to report the Player to the MGA or any other relevant authority, freeze funds and even close the Account.

 

52. In the event of misuse and/or abuse of the Website and/or the Software, We reserve the right to close or block the Player Accounts in question until the matter between Us and the Player is resolved.

 

Dormant and Inactive Accounts

 

53. If the Player does not access the Account by “logging in” using their Username and Password for a period of thirty (30) consecutive calendar months, their Account will be considered “inactive”.

 

54. If the Player does not access the Account by “logging in” using their Username and Password for any period of twelve (12) consecutive calendar months, their Account will be considered “Inactive”.

 

55. If a player's account remains inactive (i.e., when no login is made via the Website) for a period of more than 12 months, we are entitled and may begin charging a monthly account maintenance fee of €5, starting from the 13th month of inactivity. After 12 months of uninterrupted inactivity, we will send you a reminder email via the email address saved in your player account details. Upon receiving this reminder email, you will have 30 days to log in to your player account and also to withdraw funds. If no login is recorded within this 30-day period, €5 of deposit funds or, in the absence of deposit funds, bonus funds may be deducted from your balance. If the balance is less than €5, the full amount may be deducted. From the twelfth month of inactivity onwards, a monthly fee of €5 may be incurred which will be deducted from the player's account's real money credit or bonus money credit accordingly. Provided that if the account is inactive due to a defined period of self-exclusion and/or normal exclusion, inactivity fees will not be charged during that period and will resume 30 days after the expiry of the final self-exclusion and/or normal exclusion period.

 

56. No administration fee will be charged when a player seeks to reactivate his or her account.

 

57. In the case of dormant, inactive, closed, blocked and excluded accounts, funds may be recovered by emailing the Company at  [email protected] .

 

58. In relation to any sums of money deposited for playing the Malta Games or won in connection with the Malta Games, without prejudice to the foregoing clauses contained in this section, if no transaction has been recorded in the Player's Account for thirty (30) months, the balance in the Account shall be remitted to the Player, or in the event that the Player cannot be satisfactorily located using all means of contact provided to us by the Player, including postal mail, the funds shall be used to fund Responsible Gaming efforts. The funds shall be used in favor of Responsible Gaming efforts only after the lapse of five (5) years from the date on which we gave the Player final notice of non-remittance of the funds to such dormant account and clear information that the funds will be allocated by us to Responsible Gaming efforts. Provided that no claim shall be brought against Condor Group after the funds have been used to fund Responsible Gaming efforts.

 

59. The casino may charge you a currency exchange fee if your winnings exceed €4,000 to convert your winnings into your country's local currency.

60. A player may also close their account for a defined or indefinite period of time by submitting the form found on our Responsible Gaming Policy page.

 

61. In the event that the reason for closure is not provided, we will explicitly ask if the closure request is related to potential gambling problems; therefore, if the reason behind the Account closure is related to concerns about a potential gambling addiction, the Player must indicate this. Any closure will only apply to the brand indicated by the player. A player who closes an account for reasons of gambling addiction must not open or attempt to open a new Account with the Company's brands. We will not be liable for any direct or indirect consequential damages if a person succeeds in opening a new Account. We reserve the right to close an Account opened in breach of this rule at any time.

 

62. In the event of termination of the Player's Account, the Player will be allowed to withdraw any remaining balance in the Account.

 

63. When we close the Player's Account and terminate the agreement pursuant to multiple accounts, collusion, cheating, fraud, criminal activity, or breach of this Agreement, the Player's Account balance, approved but unpaid Player withdrawals, and/or jackpot winnings will be non-refundable and will be deemed forfeited to the extent of any claim the Company may have against the Player as of the date of such closure .

 

Currency

64. All payments to and from the Account must be made in the currencies available on the Website from time to time, and all payments to the Account must be from a payment source where the Player is the account holder.

 

65. V-Bet accepts payments made in currencies other than the Euro. Any payment we receive in a currency other than the Euro will be converted into Euros at the prevailing exchange rate determined by us. In this regard, we reserve the right to charge any exchange premium.

 

66. Any reference to a monetary amount in EURO (€) will include the equivalent thereof in all other currencies and/or any promotional prize will be equivalent to EURO (€) at the time of crediting.

 

List of Accounts

67. Condor Group will, at all times, maintain a secure list of all registered Players and will ensure the security of all accounts. http://V-Bet.com/privacy

 

Financial Issues and Payments

Player Deposits

68. Condor Group will not accept cash from a Player and funds may be received from the Player only by any of the methods specified on the relevant pages of the Website, as may be amended from time to time.

 

69. Currently, deposits can be made using payment cards such as Visa and Mastercard. Alternatively, deposits can be made via bank transfer or through payment service providers such as Skrill, Neteller, Sofort, Euteller, Trustly, Bancontact/Mister Cash, Paysafe, AstropayCard, Cash2Code, Ecopayz, Interact2Pay, Muchbetter, Neosurf, NetBanking, SafetyPay, Siirto, Vega, or Zimpler. Certain payment methods may not be available to you depending on your jurisdiction. The minimum deposit limit is 10 euros (ten euros). The maximum deposit per transaction is 10,000 euros (ten thousand euros).

 

70. Grupo Condor will not impose any administrative fees associated with deposits and withdrawals to the Account. Grupo Condor will only bear any administrative fees imposed by its own payment service providers in connection with deposits and/or withdrawals to the Account. Any and all other charges or fees incurred in connection with deposits and/or withdrawals to the Account are charged by the Player's payment service provider (including, but not limited to: credit institution, e-wallet) and will be borne by the Player in accordance with their contractual relationship with the respective payment service provider.

 

71. By accepting the terms of the agreement, the Player authorizes us to conduct periodic checks (at our discretion or at the request of a third party) to verify the Player's identity and confirm the existence of deposits in their account.

 

72. The Player certifies that the funds used to play the Games through the use of the Website do not originate from any illegal source. By playing on the V-Bet Website, the Player declares that they will not, in any way, use the Website or the Software to transfer such funds from illegal sources. The Player will not use the Website and/or the Software for any unlawful or fraudulent activity, or for any illegal or fraudulent transaction (including money laundering), in accordance with the laws of all jurisdictions that have authority over the Player. We reserve the right to discontinue or block the User's Account at any time and until the matter has been resolved if we have the slightest doubt about the legality of the source of the funds used by the User to bet on the Website

 

. All payments and additional deposits into the customer's account must be paid exclusively by the customer. The use of third parties for such transactions is strictly prohibited. In case of violation of this rule, the bookmaker reserves the right to block the customer's account without prior notice.

 

74. In accordance with applicable laws and the licensing conditions imposed on us by the respective jurisdictions in which we are licensed to operate and provide our services, player funds are protected in the event of insolvency by segregation from customer funds and held in a separately designated bank account. However, these funds may, in certain situations, be considered part of the Company's assets in the event of insolvency.

 

75. To the extent required by the Player's local laws or by tax or other authorities, a Player is solely responsible for reporting their winnings and losses arising from the use of our Website.

 

76. A Player understands and acknowledges that by playing Games provided by Us, they risk losing the money deposited in their account. If a Player does not wish to accept this, they should refrain from using this site in the future.

 

77.

Players should not treat Condor Group as a financial institution and should not expect interest on their deposits.

 

78. Without prejudice to the foregoing, Condor Group declares and affirms that if any interest is payable to the Account, it shall be credited solely to that Account.

 

Withdrawal Requests

79. The Player may at any time request a payment of the existing balance in his Account, in whole or in part, provided that all payments have been confirmed and all amounts deposited. A Player may only make one withdrawal request at a time, i.e. there can only be one withdrawal pending in the Player's account at that time. The minimum amount that he is allowed to withdraw, per withdrawal, is twenty (20) euros. Any expenses related to withdrawal requests shall be borne by the Player.

 

80. Condor Group will endeavor to ensure that payments are made within twelve (12) hours of the Player's request, but is not liable for a specific time period in this regard. Condor Group is not liable for any additional processing time that may be applied by the Player's payment service providers according to the contractual relationship between the respective payment provider and the Player.

 

81. The Company reserves the right, at its sole discretion and at all times, to request documents to verify the following:

 

The identity of the registered account holder;

 

The authorization of the account holder to use a specific card; and/or

 

Any facts and information provided to the Company by the player.

 

Any such request may be made when the Company deems it necessary and we reserve the right to suspend an Account pending any investigation and verification.

 

82. Condor Group has the right, exercisable at its sole discretion and at all times, to request the necessary documents to verify the identity of the Account holder. This is done to ensure that any winnings are paid out to the correct person and/or that the use of the Player's Account complies with this Agreement. For this purpose, we further have the right, at our sole discretion, to require you to provide us with a set of documents, which may include, but are not limited to:

 

a (notarized) ID or any equivalent certified ID in accordance with the applicable law of your jurisdiction or otherwise;

 

proof of address (notarized) by sending us a utility bill and/or bank statement that is not older than 2 (two) months;

 

proof (notarized) that the banking information you provided to us when depositing or making a payment request is in your name; and/or

 

verification of your phone number.

 

83. In the event that You are unable to provide Us with the requested documents within a reasonable timeframe not exceeding thirty (30) days from the date of Our request, We may close Your Player Account and/or Your withdrawal may be rejected and/or Your winnings may be voided. These consequences may also occur in the event that the Player is found to have provided false or misleading information. Providing a false or invalid telephone number may also result in a delay to Your requests.

 

84. A Player requesting the first withdrawal after registration may be required to verify His/Her identity by submitting copies of identification documents. In the event that We request identification documents, We will not access the withdrawal request before receiving a copy of these documents from the Player.

 

85. In any case, when the cumulative value of all withdrawals requested by a Player since the time of registration amounts to two thousand euros (€2,000) or its equivalent in all other currencies, or a single withdrawal of winnings obtained within twenty-four (24) hours has been requested by a Player for an amount equivalent to two thousand euros (€2,000) or more. We will not access the withdrawal request made by the Player in this regard until the identity, age and place of residence have been verified (for example, by means of the identification documents mentioned in article 84).

 

86. Withdrawal requests will be processed immediately. Condor Group maintains a target of twelve (12) hours for payment processing, but is not responsible for a specific time period in this regard.

 

87. Withdrawals from a Player's Account may only be made to the person registered on the Player's Account and in accordance with the conditions specified on the Website. Withdrawals will be made via the same route from which the funds originated, except in cases where the payment solutions used by the Player do not offer payment redirection to the same route (such as Mastercard). In cases where it is not possible to redirect payments to the same route, we will not grant a withdrawal request until we have ensured that the alternative route through which the withdrawal will be made belongs to the same person who owns the Account.

 

88. Refunds. The casino account holder agrees to pay for the services and/or fees required by casino rules. You are solely responsible for making payments on time. By making a payment, you agree that you may not withdraw it or request a refund.

 

89. The Player accepts and is familiar with the fact that We, or a payment processing company, on our behalf, will handle all financial account transactions ("Payment Processor"). The Player also accepts that the Payment Processor reserves the right to withhold any payment if the Payment Processor has reason to believe or if there is any suspicion that you may be participating or have participated in fraudulent, collusive, illegal, or improper activities. The Player agrees to pay in full any and all payments due to us or any third party in connection with your use of the Online Casino and further agrees not to issue chargebacks and/or otherwise waive, cancel, or reverse any of your payments. If such action is taken by the Player or the Player's bank, the Player will reimburse and compensate us for such unpaid payments, as well as for any costs incurred by us or the Payment Provider in the process of collecting the payment from the Player or handling the action taken. The player is also aware that winnings will be rejected, any previous winnings that are pending payment will be confiscated, and the account will be closed.

 

90. The Player is aware and accepts that Rembrandt Casino may decide, based on its own standards, that the maximum amount that can be paid to a Player is €5,000 (or equivalent currency) per month. V-Bet may decide, at its sole discretion, to process the Player's withdrawal amount in full or in installments over the period of the month. All amounts above €5,000 per month will be paid out on the terms decided by V-Bet, up to the full withdrawal amount, if V-Bet decides not to pay the full amount at once. V-Bet may also, at its sole discretion, decide to pay the amount in full, even if the payout amount will be higher than the maximum set forth in the paragraph. This condition also applies to (progressive) jackpot winnings. The Player also understands and accepts that, depending on the Player's specific location and preferred withdrawal option, a withdrawal fee may apply.

 

91. All withdrawals of winnings on the platform are subject to an international commission due to the transfer of funds abroad. The platform is registered in the United States, so users withdrawing funds to accounts in other countries must pay this commission. This bank charge covers the costs related to the security, speed, and reliability of each transaction.

 

92. The player is aware and accepts that, in cases where the Casino has accepted a withdrawal, but due to incorrect bank details submitted with a withdrawal request and/or any other event in which a successful withdrawal from our site is not possible (for example, the account has been closed in the meantime or the recipient's bank rejects withdrawals), if the correct bank details or other details requested for the withdrawal are not sent within 5 business days and/or the incident has not been resolved, we will return the requested withdrawal amount to the player's balance.

93. In accordance with our AML procedures and to reduce the possibility of our operation being used as a means of money laundering:

 

- Bets are only accepted from known persons.

 

- Cash deposits and withdrawals are not accepted.

 

- We reserve the right to limit bets without prior notice.

 

- Betting activity will be monitored for irregular patterns.

 

- All withdrawal requests will be manually verified to ensure withdrawals are always paid to the same account used to deposit, whenever possible.

 

- Players who have deposited but not placed any bets, or who have only made a deposit to receive free spins, are not permitted to withdraw money from their casino account. A player must always have placed at least the amount of their deposit in bets before being able to withdraw the money. This rule applies to any money deposited into the player's account, whether by direct deposit from the player or money deposited by us into the player's account as real money monetary prizes for participating in any promotions that may be available on the website.

 

- Withdrawals from accounts will not be accepted if a period of three (3) months has elapsed since the last successful deposit was made. In such cases, a new minimum deposit will be required.

 

Bonuses

94. Bonus credits may be placed on a player's account as part of a marketing campaign.

 

95. Bonuses are regulated by separate Casino Bonus Terms and Conditions and Sportsbook Bonus Terms and Conditions. Promotion-specific terms and conditions may apply from time to time.

 

Errors

96. If funds are added to a player's account in error, it is the player's responsibility to notify us of the error without delay. Any winnings after the error and before our notification, provided they are linked to said error, will be considered invalid and will be returned to us.

 

97. Any bet that is incorrectly settled due to any reason, such as a technical failure or incorrect entry of a result, will be adjusted in accordance with the rules set out in these Terms and Conditions.

 

98. V-Bet is not responsible for any downtime, server outages, or other technical disruptions, delays, or any type of interruptions that may arise while you are using the Websites or while you are benefiting from our Services or products. If we determine that any refund is due, it will be done on a case-by-case basis and at our sole discretion.

 

99. Furthermore, we will not be liable for any damage or loss that may arise from or in connection with any downtime, server or other technical interruptions, delays or any type of interruption that may arise in the operation or transmission of the Internet Site (s) or its contents, loss or corruption of data, communication or line failures, misuse of the site by any individual or for any other damage or loss that may arise.

 

100. In the event that a Game is started but fails due to a failure of Our system, We will refund the amount wagered on the Game by crediting your Account or, if the Account no longer exists, paying it to You in an approved manner; and if you have accumulated credit at the time the Game was terminated, We will credit your Account with the monetary value of the credit or, if the Account no longer exists, pay it to You in an approved manner.

 

101. In the event that a Game is started but fails due to a failure of Our system or a network error, We will refund the amount wagered on the Game by crediting your Account or, if the Account no longer exists, paying it to You in an approved manner. If the Game was completed on the server system, We will treat it as fully completed. This includes the withdrawal of the stake and the awarding of all winnings that occurred as a result of the Game. This may also include the awarding of all winnings during bonus games that may have been awarded as a result of the aborted game.

 

102. In the event of a system malfunction, all Bets will be declared void.

 

103. If, due to a technical error, winnings are not credited to your Account, you must stop playing immediately and inform us so that the Game transactions can be examined and rectified accordingly.

 

Changes to Account Balance by Third Parties

104. Condor Group is not responsible for changes to a Player's Account balance due to another person participating in the Games using that player's username and password.

 

Credit/Debit Card

105. Players may only use their own credit/debit card to make payments into their Account. Furthermore, V-Bet reserves the right to close an account, ban a player, and withhold funds when a player is reasonably suspected of being involved in fraudulent activities such as, but not limited to: the use of stolen or forged credit/debit cards or account numbers, forgery, player collusion, and submission of forged, stolen, or otherwise misappropriated documents.

 

Financial Information/Documents

106. V-Bet hereby ensures the security of all financial information about the Player and financial documents, whether directly or indirectly related to the affected transactions between the Player and Us or between Us and the relevant tax authorities.

 

Proof of Payments

107. The Player acknowledges that We reserve the right to request proof of payments to the Player’s Account for all alternative payments, at any time. V-Bet reserves the right to request the Player’s bank account numbers at any time.

 

Financial Protection of Players

108. The Player may, by written or electronic notification to V-Bet or by sending a request via the Responsible Gaming Policy page, make use of the various financial protection features that we offer in accordance with our Responsible Gaming Policy.

 

109. The Player may, by written or electronic notification to the Company or by sending a request via the responsible gaming policy page, make use of the following features:

 

a. setting a limit to restrict the amount of money that can be deposited within a certain period of time;

 

b.

 

setting a limit to restrict the amount of money that can be wagered within a specific period of time; c. setting a limit to restrict the amount of money that can be lost within a certain period of time; d

 

. setting a limit to restrict the amount of time that can be spent on the gaming session within a specific period of time;

 

my exclude or self-exclude the account for a defined or indefinite period of time, which will prevent the Player from logging into his or her Account under any circumstances until the specified period has expired or until the Player has specifically sent us notice to reopen the account before the expiration of the set exclusion period.

 

110. Customers are fully responsible for paying any taxes and fees applicable to any income generated by the use of the casino site.

110.1. In cases where, according to regulations, tax is payable on winnings, the casino is responsible for collecting documentation to provide information to the Inland Revenue.

 

111. A notice of reduction or revocation of the defined period (self-exclusion) takes effect only after 24 hours from the moment the Company has received the notice or from the moment such request has been submitted using the form.

 

112. A notice of reduction or revocation of (self-)exclusion for an indefinite period takes effect only after 7 days from the moment the Company has received the notice or from the moment such request has been submitted using the form.

 

113. A notice increasing or revoking a limit takes effect only after 24 hours from the moment the Company has received the notification or from the moment such request has been submitted using the form.

 

114. A notice reducing a limit or increasing an exclusion takes effect immediately upon receipt by the Company or submission via the designated form.

 

115. The Company will not accept a Bet from a Player that contravenes a limit or exclusion set by the Player under this agreement. 116. All

 

bets

are accepted solely in accordance with the terms of these Terms and Conditions.

 

117. A bet is deemed accepted only when it is registered on the V-Bet server. If you have any doubts about whether a desired bet has been successfully accepted and is therefore valid, we recommend checking your transaction history.

 

118. V-Bet reserves the right to refuse or limit Bets from any person, for any reason and without prior explanation, as well as the right to refuse registration on its website. In cases of apparent violation of any rules by the customer or any other irregularity, we reserve the right to close an existing account, and a refund will be paid for any existing Bets.

 

119. The customer may not change or cancel any bet placed under any circumstances. We reserve the right to cancel any bet placed online that violates any of the rules set forth in the Terms and Conditions.

 

Game Cancellation

120. Bets on Games cannot be canceled if they are registered on V-Bet servers.

 

121. Grupo Condor reserves the right to cancel any of the Games, either before their start or during the continuation of said Games.

 

122. If a Game is canceled before the actual start of that Game is officially announced on the Website, the Player's buy-in and entry fee will be refunded to the Account and the Player will be returned to their previous status.

 

123. If a Game is cancelled after the start time of that Game but before the outcome is decided (for example, due to a technical failure or any other foreseen/unforeseen circumstance), whether or not under the control of Condor Group, the player's bet will be refunded to the Account and the Account will return to its previous status. In the event that the Player accumulates credit at the time the game fails, Condor Group will credit the Account with the monetary value of the credit or, if the Account no longer exists, will pay it to the Player in an approved manner.

 

Game Results

124. Once the Games have concluded, their result cannot be modified or cancelled. We reserve the right to accept, not accept, or partially accept the results of the Games.

 

Winnings

125. The maximum amount accepted for Bets or for payments in other currencies is determined by the exchange rate against the EURO (€), established by the Company on the day the bet is placed.

 

126. The Company will only remit winnings to the name and address of the Account holder as recorded in the Company's records. Winnings will be credited to the User's account upon confirmation of the final result.

 

127. A Game will be deemed to have been won if it appears in the Player's Game list/on the Company's Game servers.

 

128. In the event that a Player wins an amount equal to two thousand five hundred euros (€2,500) while playing on the Website, the Player agrees to grant the Company the exclusive, permanent, and irrevocable right and authorization to use the Player's name and photograph. and portrait in all media as part of the Company's marketing and promotional needs, and for its website(s), worldwide, and fully cooperate with Company representatives, including support staff.

 

129. The Player agrees that a Company may feature winners on its Website by including the Player's username and the amount won.

 

Dispute over Results

130. The Player understands and agrees that V-Bet's records will be the final authority in determining the terms of their participation in the Games, the activity resulting therefrom, the circumstances under which they occurred, and the results. Therefore, You understand and agree that the resolution of any dispute between the User and Us will be determined based on the records maintained by the Company.

 

Fraudulent Activity

131. V-Bet has a zero-tolerance policy towards inappropriate play, bonus abuse, player collusion, and fraudulent activity. If, in Our sole determination, the Player is found to have cheated or attempted to defraud Us or any other User of any of the Games in any way, including but not limited to game manipulation or payment fraud, or if We suspect the Player of fraudulent payment, including the use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), We reserve the right to suspend and/or close the User Account and share this information (along with the Player's identity) with other online gaming websites, banks, credit card companies and appropriate agencies.

 

132. V-Bet will not be liable for any loss or damage that a player may incur as a result of prohibited practices, and any action we take with respect to the same will be at our sole discretion.

 

133. We reserve the right to take legal action in relation to any instances of fraud related to online financial transactions and/or the placing of bets.

 

Contests and Promotions

134. Some parts of the Website may from time to time contain promotions, tournaments, or similar and related activities offered by Us or by third parties. Any additional terms and conditions specific to participation in such promotions, tournaments, or similar and related activities will be specified from time to time on the relevant part of the Website (“Terms of Participation”). By entering or participating in relevant promotions, tournaments, or similar and related activities, a Player agrees to be bound by the Terms of Participation in addition to the Terms and Conditions, and in the event of any conflict or inconsistency, the Terms of Participation shall prevail. V-Bet specifically reserves the right, at any time and without prior notice, to remove, alter, or add promotions, tournaments, or similar and related activities on the Website without liability to the Player.

 

Promotion Abuse

135. The Player agrees not to abuse the ability to open an Account to benefit from bonus credits and other promotional offers we may offer. V-Bet reserves the right, in the event of abusive behavior by the Player in relation to bonus credits and/or our promotional offers, at its sole discretion, to terminate or block the User Account created for that purpose, as well as its records.

 

Bonus abuse is a broad term that covers a variety of actions. To better understand what constitutes bonus abuse, it is essential to recognize the underlying intent and purpose behind offering bonuses. Promotions and bonuses are provided for marketing purposes, with the aim of improving player experiences. Specific offers and bonuses may vary over time and are subject to the terms described for each bonus. These bonus offers are not intended to encourage irresponsible gambling behavior, professional exploitation, or abusive actions, including:

 

Making high deposits solely with the intention of maximizing the bonus rate over an extended period.

 

Excessive and intensive use of bonuses by professional players.

 

Offsetting small deposit offers with minimum deposit amounts, with the intention of depositing significant amounts only when higher offers are available.

 

Engaging in irregular play, which is evident when there is a consistent pattern of cashing out immediately after receiving a high bonus and meeting the wagering requirements.

 

Demonstrating irregular play by frequently switching games after winning with (partial) bonus funds, with the aim of significantly reducing the amount and meeting the wagering requirements with minimal risk.

 

Exceeding maximum betting limits in any gaming session, regardless of whether the bets resulted in winning or not.

 

These occurrences are evaluated on a case-by-case basis and may result in actions such as confiscation of funds, reinstatement of deposits, account closure, or other appropriate measures. These decisions are made after careful consideration and are not taken lightly. Legitimate players who use bonuses appropriately and sensibly should not be affected and should not be concerned.

 

 

136. In connection with the specific terms of the above promotions, bonuses, and special offers, we further reserve the right to withhold any withdrawal amounts from your account that exceed your original deposit. In addition, we reserve the right to withhold, refuse, or reverse any payout or winning amounts, or modify any policy in the event that we suspect that you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) other promotions; or (iii) any specific policy or rules determined with respect to an existing game or a new game.

 

137. We may consider a Player's behavior to be "Abusive," including, but not limited to, the following:

 

If the Player provides false or incorrect registration information;

 

If the Player creates multiple accounts or uses IP masking software, as only one (1) account per household, person, or IP address is allowed (unless prior approval has been given to you by management via email);

 

If the player (attempts to) deposit from a bank account whose name or Account does not match the name on the credit card(s) or bank account;

 

when the player is from countries prohibited for running promotions and has obtained one or is prohibited from playing online in general by jurisdiction;

 

If different players share the same payment solution (for example, two players making withdrawals or deposits into the same Neteller account);

 

If, intentionally or unintentionally, the player has allowed another player to play on his personal account;

 

If, while using a promotional offer, a Player uses a pattern of play and betting (for example, the Player uses a uniform betting pattern when betting on roulette games), uses robots or other devices that distort normal play, or if the Player participates in Player collusion (i.e., prior to any withdrawal being processed, the User's gameplay will be reviewed for irregular or unusual play patterns. In the interest of fair gaming, equal, zero, or low margin bets or hedge bets will be considered irregular play for bonus play. Other examples of irregular play for bonus qualification purposes include, but are not limited to:

 

for Casino: placing single bets greater than €5 (or equivalent in other currencies depending on the prevailing exchange rate), until the wagering requirements for the active bonus have been met.

 

for Sportsbook: placing single bets equal to or greater than 15% or more of the value of the User's initial bonus balance until the wagering requirements for that bonus have been met.

 

If V-Bet deems that irregular play has occurred, we reserve the right to withhold any withdrawals. and/or confiscate all winnings and bonuses);

 

If a Player accumulates a balance while playing any game or games other than slot games and subsequently changes their game mode to incur wagering requirements on slot games;

 

If a Player is registered or known to any of our partner casinos or software providers for past fraud, abuse, or misconduct;

 

If a Player has disputed charges ("charged back") any of the money deposited into their account or to any of our partner casinos or software providers; and/or

 

If a Player makes deposits using a payment method that offers a royalty program, minimizes the deposited funds, and then continually requests withdrawals in order to obtain a refund.

 

138. In addition, if upon such review, the Player's practices are deemed to be "Abuse," we have the right to take the following actions, in our sole discretion, against such abusers:

 

all funds in any account belonging to such Player will be withheld and any outstanding bonuses or payouts will be voided;

 

abusing Players' accounts may be immediately terminated; and/or

 

Players who abuse promotions may be banned from receiving further promotional offers.

 

Software

End User License

139. By playing on our Website, you are granted a personal, non-exclusive, non-transferable license to use the Software in accordance with these Terms and Conditions.

 

140. The Player shall not commit any act or adopt any type of behavior that may damage the reputation of V-Bet, and the Player acknowledges that the use of the Website, the Games and/or the Software is at his/her sole discretion and risk.

 

141. The Player is not permitted or allowed to:

 

translate, decompile, reverse engineer, modify, disassemble, create derivative works based on or otherwise modify the Website and/or the Software;

 

translate or copy any user documentation provided "online" or in electronic form;

 

sub-license, rent, assign, loan, lease, copy or transfer (except as expressly allowed elsewhere in this agreement), your license to use the Software or make or distribute copies of the Software in any way;

 

reverse engineer, disassemble, decompile, modify, adapt, translate, attempt to discover the source code of the Software or create derivative works based on all or any part of the Website and/or the Software; and/or

 

enter, access, hack or attempt to enter, access, hack or otherwise circumvent our security system or interfere in any way (including but not limited to robots and similar devices) with the Online Casino and/or the Website or attempt to make changes to the Software and/or any features or components thereof.

 

Software Interruption

142. In the event of any type of interruption of the Software due to any type of problem, We reserve the exclusive right to request a screenshot.

 

143. V-Bet reserves the right to suspend services and operation of the Website for any reason, including failure of the Website due to viruses or bugs or other malfunction, installation of updates to the Website and maintenance. Provided that V-Bet is not responsible for providing any network, system or similar emergency services

 

Warranties, Representations and Disclaimers

Warranties and Representations

144. It is hereby specified that V-Bet does not make any representations, undertakings or warranties (whether express or implied, including but not limited to warranties of accuracy, fitness for purpose or non-infringement) that the content of these T&Cs is accurate and/or suitable for any particular purpose except to the extent that those warranties cannot be expressly excluded under the Law applicable to these T&Cs.

 

145. Use of this Website is entirely at the User's own risk. The Website, its content, and the system it contains are provided "as is," without any warranties, commitments, or representations, express or implied, statutory or otherwise. V-Bet hereby excludes all express or implied terms, conditions, and warranties, including, but not limited to, implied warranties, merchantability conditions, and/or issues of satisfactory quality, fitness, and suitability for a particular purpose, completeness, or accuracy of the services and the Website with respect to non-compliance with applicable laws and regulations.

 

146. V-Bet does not warrant that the Services or the Website are authorized, that their operation fully satisfies the User, that they are completely secure and error-free, that they are regularly updated, that any software defects are periodically corrected, that they are uninterrupted, that the Services or the Website are free of viruses or errors, or that they are continuously operational, that they are adequate, that the material is reliable, or that any other information obtained through the Service or that all results are adequate and reliable.

 

147. The Website may contain links and references to third-party websites/advertisements/content. These are provided for the User's convenience and interest, and V-Bet does not imply any responsibility or endorsement of the information contained in the advertisements/content on these websites. V-Bet makes no warranties, whether express or implied, regarding the accuracy, availability, or content of information, text, or graphics not under its control. V-Bet has not tested any software located on other websites and does not guarantee the quality, security, reliability or suitability of such software.

 

Loss or Damage

148. V-Bet is in no way responsible for any loss or damage, direct or indirect, which you or any third party may have suffered as a result of your use or the use of the website by any third party, including, but not limited to, damages caused by a loss of business, loss of profits, loss of anticipated profits, business interruption, loss of business information, or any other pecuniary and/or consequential loss.

 

149. Without limiting the generality of the foregoing clause, no liability is acknowledged or accepted hereunder for, inter alia, the following matters:

 

error(s), printing error(s), misinterpretation(s), misunderstanding(s), misreading(s), mistranslation(s), spelling error(s), misreading, transaction error(s), technical hazard(s), recording error(s), manifest error(s), Force Majeure(s) and/or any other similar error/mistakes;

 

Violation of V-Bet rules;

 

criminal action;

 

advice, in any form or form, provided by V-Bet;

 

financial risk and loss, including, but not limited to, exchange rate fluctuations; and/or

 

legal action and/or other remedies;

 

loss or damage that you or a third party may suffer as a result of your use or the use of the Website, its content, or any links suggested by V-Bet;

 

loss or damage that you or a third party may suffer as a result of any modification, suspension, or discontinuance of the Website;

 

loss or damage, including, but not limited to, loss of profit, resulting from the improper functioning of the Website, any delay, interruption, transmission, loss or corruption of data, or improper functioning of any means of communication. In the event of a malfunction of the Website resulting in winnings, whether collected or credited to a User Account, V-Bet reserves the right to reclaim all winnings from which You have benefited as a result of such malfunction, and You shall be obliged to immediately reimburse V-Bet for the amount collected and to inform Us of the malfunction. We reserve the right, at its sole discretion, to directly deduct from Your User Account an amount equal to the amount You have received in error.

 

criminal use of the Website or its content by any person, a defect, omission or any other factor beyond Our control;

 

any use made of the Website due to another person accessing private areas (primarily the Player Account) requiring a Username and Password using a User's nickname, or Username and Password details;

 

In the event of discrepancies in systems or media due to viruses or errors related to Account regulations or all other parameters that make up the Website, any damages, costs, expenses, losses or claims caused by such discrepancies;

 

any act or omission on the part of an Internet provider or any other third party with whom you have contracted to have access to the V-Bet service or the Website. In the event of a dispute between the Internet provider and you, we cannot be a party to the claim, and such a claim will in no way affect the User's obligations under these Terms and Conditions;

 

any claim arising as a result of damages suffered by a User due to the content of any material posted by another User on the V-Bet Website.

 

Limitation of liability before a court of law

150. To the extent permitted by Applicable Law, in the event that V-Bet is found liable in any way by a court of law and/or similar authority, having legal jurisdiction and/or venue over V-Bet, then V-Bet’s liability for bets is limited to the amount of net winnings relating to the particular Player in that calendar year. Alternatively, where relevant and applicable, the amount registered to the V-Bet Account or the amount transferred to or from the V-Bet Account, whichever is lower.

 

Term and Cancellation

151. These T&Cs come into effect immediately upon clicking “Yes, I accept the terms and conditions” and remain valid until cancelled in accordance with the conditions set out herein.

 

152. You may cancel these T&Cs at any time in writing to V-Bet on the condition that you have no outstanding amounts with V-Bet, for any reason. Cancellation of these Terms and Conditions will only become effective after You have received written notice from Us confirming the cancellation. From the moment these Terms and Conditions cease to be valid, You will no longer be authorized to use the Services or play the Games, and You will be obliged to destroy all documentation related to the service or the Software that is in Your possession, power, or control.

 

153. Immediately upon cancellation of these Terms and Conditions by either party, V-Bet is obliged to refund the full amount indicated in Your User Account, only after deducting any amounts owed to Us, if applicable.

 

154. Cancellation of these Terms and Conditions will not prejudice any other rights or obligations of either party with respect to any breach set forth herein or any other violation.

 

155. All existing obligations between the parties under these Terms and Conditions will be null and void after cancellation of these Terms and Conditions, and for any reason, unless otherwise provided, under the reserved rights and obligations accepted prior to cancellation.

 

Other Provisions

Complaints

 

156. Players can send their complaints by email to [email protected] . V-Bet will do its best to resolve a complaint as quickly as possible. The outcome of the complaint will be communicated within ten days of receipt, although in certain cases it may be extended by another ten days.

 

157. Objections or complaints regarding the operation of the Games must be submitted before the start of the event on which the bets are placed.

 

158. The User acknowledges and accepts that any complaint or dispute made by the User more than 30 days after the completion date of the transaction subject to the complaint in question will not be taken into consideration and will have no value.

 

159. V-Bet will not consider any claim or dispute regarding the Games as valid unless such Games are directly registered in V-Bet's files or database records.

 

160. If the Player is not satisfied with the resolution of the complaints by V-Bet, he may direct an additional complaint to:

 

the address of the Malta Gaming Authority in the event that the event has occurred under the jurisdiction of Malta: Malta Gaming Authority Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM 1001 or email address: [email protected] ;

 

the European Online Dispute Resolution (ODR) platform when the event has occurred under the jurisdiction of the EU, Norway, Iceland or Liechtenstein via the website at this link

 

Alternatively, V-Bet can use our ADR entity MADRE, a Maltese Alternative Dispute Resolution entity: Suite 7 San Michel Building, 110, St. George's Street, STJ 3203 San Giljan, Malta. The dispute resolution procedure at MADRE is free of charge for the player regardless of the outcome. The complaint to MADRE can be made via the website by filling out the Complaint Form.

 

161. In case a dispute/complaint is referred to the Alternative Dispute Resolution or Online Dispute Resolution providers, the resulting decision will be final and binding; however, the procedure before MADRE and/or ODR does not restrict or prejudice the Player's right to initiate proceedings in any court of competent jurisdiction.

 

162.V-Bet is in no way responsible for the investigation or initiation of a complaint made by a User against another User for any reason, including, but not limited to, the terms of these T&Cs.

 

163.V-Bet, at its sole discretion, may decide to take action against any person suspected of unlawful conduct or of violating the terms of these T&Cs.

 

Prohibition for employees

164. No employee, executive, manager, director, consultant, or agent of our branches or affiliated companies, nor any of their suppliers or vendors, may participate in any Game during their term of employment and/or commitment. V-Bet employees or any other person who has access to inside information may not use the services of the Website. This is to prevent any potential abuse of insider information. To this end, no officer, director, employee, consultant, or any other person conducting business or working with V-Bet will be permitted to open an Account with Us during the term of their contract. V-Bet undertakes to make all reasonable efforts in this regard to enforce such restriction, and proof of such attempts will result in Us taking action that will impact the existing contract between the employee or other officer and V-Bet.

 

165. No family member of employees, officers, managers, directors, consultants, or agents of our branches or affiliated companies, or of any of our suppliers or vendors, may play on the Website or are authorized to use the Software directly or indirectly.

 

166. If clauses 158 and 159 are breached, V-Bet reserves the right to immediately close said Account and cancel the payment of any winnings. This will be without prejudice to any rights V-Bet has against the breaching person in terms of employment or any other contract between the parties.

 

Chat Rooms

167. Through the Website, Condor Group will operate a forum and/or community services, intended to provide a fun and enjoyable experience for Players (hereinafter "Chat Room" or collectively "Chat Rooms"). Abusive and obscene language will not be tolerated in the Chat Rooms, and Players who persist in using offensive language and/or repeatedly violate the rules regarding the Chat Rooms as enshrined herein and/or as applicable under Applicable Law, shall have their chat privileges revoked and/or their registration cancelled.

 

168. Chat rooms are moderated and without prejudice to freedom of expression. Condor Group reserves the right to delete, move, or edit, at its sole discretion and without prior notice, content that it deems to constitute offensive behavior or violate these Terms and Conditions and/or any law or regulation pursuant to Applicable Law; provided, however, that such right shall not be deemed to be, and shall not be, Condor Group's commitment and/or obligation to generally monitor the content of the Chat Rooms or to actively seek facts or circumstances that indicate any illegal activity. Condor Group's failure to remove particular material shall not, under any circumstances, be construed as an endorsement or acceptance of such material by Condor Group. If any Player believes that particular content posted by another Player violates these Terms and Conditions, Applicable Law, or infringes their rights, they may inform Condor Group accordingly. Upon receiving such notification, Condor Group may, in accordance with Applicable Law, remove the respective material. At all times, Players shall be solely responsible for any content or material they have posted in the Chat Room.

 

169. The following are strictly prohibited in the Chat Rooms:

 

a. Posting content that is defamatory, slanderous, libelous, or contains vulgar or abusive language;

 

b. Posting content that infringes or otherwise interferes with the intellectual property or other rights of third parties;

 

c. Posting content that incites others to engage in illegal or unlawful activities or phases them out;

 

d. Posting content that incites others to develop gambling addiction or to gradually reduce it;

 

e. Collusion of players through the use of chat rooms or separate chat, as the case may be

; f. Posting marketing content;

g. Posting links leading to websites that contain illegal content or content that is contrary to morality and ethics; and

h. Posting content that otherwise goes against applicable law.

 

170. All conversations are logged and recorded. Content stored on Condor Group servers is not intended for permanent or temporary archiving. Therefore, Condor Group may, but is not obligated to, maintain backup copies of any material posted in the Chat Rooms. Condor Group reserves the right to impose a limit on the maximum storage capacity for each player.

 

171. Condor Group will not consider any claim or dispute regarding interactions within the Chat Rooms valid unless such interactions are directly recorded in Condor Group's files or database records.

 

172. With respect to the Chat Rooms, the Condor Group acts as a purely technical and passive intermediary, which did not initiate the transmission of any information contained in the Chat Rooms and did not choose the author or recipient of such information. The Condor Group shall not be liable for any information published within the Chat Rooms. Without prejudice to the foregoing, the Condor Group reserves the right to inform the relevant authorities of any suspicious chat or any alleged illegal activity carried out in connection with the Chat Rooms and shall provide such authorities, upon request, with information that would allow the identification of the persons in question (e.g., Players) in accordance with the Applicable Law.

 

173. The Condor Group reserves the right to remove the Chat Rooms without prior notice, in particular, if the Chat Rooms are abused.

 

Intellectual Property

174. The Website is intended solely for personal, non-commercial use by Players. In any case, no one is authorized to copy, modify, alter, distribute, transmit, display, reproduce, transfer, upload, download, or in any other way alter the content of our Website.

 

175. Any unauthorized downloading or copying of any material contained on the Website, as well as the design of the Website itself, may be considered a violation of intellectual property rights applicable within the European Union.

 

176. You do not own the Software; the Software is owned by Us and is the exclusive property of Us, the licensor, an affiliate, or a third-party software provider (the "Software Provider"). The Software used and offered, and the associated documentation licensed to Us, are proprietary products of the Software Provider. They are protected by copyright law worldwide. V-Bet is the sole owner of the V-Bet trademark and the V-Bet logo. Any unauthorized use of any URL containing V-Bet or the V-Bet logo may result in legal action. Your use of the Software does not permit or grant You any intellectual property rights in the Software. V-Bet is the owner or legitimate licensee of the rights to the technology, software, and trading systems used on this website; this also includes, but is not limited to, special promotional software and the intellectual property of this concept. The content and structure of the pages of the V-Bet website are subject to copyright © and database rights held by the Condor Group. All rights reserved. The copyright in this website, including all text, graphics, code, files, and links, belongs to V-Bet, and the site may not be reproduced, transmitted, or stored in whole or in part without V-Bet's written consent. This agreement applies solely to the granting of the license to use the Services, websites, and/or Software.

 

Type of relationship

177. These T&Cs are not intended to create any partnership, agency, or joint venture between V-Bet and the player.

 

Breach of T&Cs

178. By agreeing to the terms of these T&Cs, You are obliged to fully indemnify us, defend us and hold us harmless, upon request, from any and all claims, liabilities, damages, losses, costs or expenses, including but not limited to all statutory rights or other fees that we will bear as a result of breach of these T&Cs, a violation of laws, rules and/or rights of V-Bet or those of any third party, for any use of the service and/or Software with Your Login and Password, whether with Your knowledge or without it, as well as any acceptance of winnings from You.

 

179. Without prejudice to the generality of the foregoing clause, in the event that a claim is brought against V-Bet as a result of actions taken by You or content or information posted by You on the forum and/or community, You shall indemnify and hold us harmless from and against all damages, losses and expenses of any kind related to such claim.

 

180. If you fail to comply with any of the conditions of these T&Cs or if we reasonably suspect that you fail to comply with any of the conditions of these T&Cs, V-Bet reserves the right and all remedies at its disposal and at its sole discretion, to block your User Account and shall have the right to bring a claim against you at its sole discretion.

 

Legal Accomplice

181. Players are advised to comply with the applicable legislation in the jurisdiction in which they are domiciled and/or resident. V-Bet accepts no responsibility for any action taken by any authority against any player.

 

Law and Forum

182. These T&Cs shall be governed by and construed in accordance with Applicable Law without giving effect to conflict of law principles. The parties submit to the exclusive jurisdiction of the country of Malta for the resolution of any dispute arising in connection with these T&Cs. These T&Cs shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

 

183. Any dispute arising from or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the applicable court.

 

Problem Gambling

184. V-Bet is committed to promoting responsible gambling among its Users, as well as promoting awareness of gambling problems and improving prevention, intervention, and treatment.

 

185. With regard to the User Self-Protection Mechanism and the prevention of problem gambling, V-Bet will exclude any User who has opted for self-exclusion from marketing mailing lists and/or any other means of marketing communication, until such self-exclusion is implemented. Exclusion from the mailing list and/or any other means of marketing communication will take effect no later than twenty-four (24) hours after the User chooses to self-exclude.

 

186. V-Bet's Responsible Gaming Policy sets out its commitment to minimizing the negative effects of problem gambling and promoting responsible gaming practices. Severability

 

187.

If any provision of these Terms and Conditions is held by any court or other competent authority to be void or unenforceable in whole or in part, these Terms and Conditions shall continue to be valid as to the other provisions hereof and the remainder of the affected provision.

 

Headings

188. Headings are intended to provide clarity and make these Terms and Conditions easier to read. They are not intended as a means of interpreting the content of the paragraph following each heading. Headings are not intended to bind V-Bet in any way.

 

Disclaimer

189. Any waiver by V-Bet of any breach by any User of any provision of these T&C shall not be deemed to be a waiver of any subsequent breach of the same or any other provision of these T&C.

190. Some countries and jurisdictions have not addressed the legality of online gambling, and other jurisdictions have specifically declared online gambling and/or the use of an online gambling service on the Internet to be illegal. The fact that the Services are available does not constitute an invitation or offer by us to use the Services in any country in which such use is declared illegal. Player participation in the Games is void wherever prohibited by applicable law. You agree that it is your sole responsibility to determine whether your use of the Services is legal in the country where you reside or make use of the Services.

 

These are the security rules for new users.

 

In order to combat bot accounts and automatic registrations, as well as for the security of your payment information:

The V Bet platform has the right to perform a standard verification. For this, you make a transfer from your personal account to the V Bet data. After passing the verification, the amount of money will be returned to your personal account.

It is important: The transfer must be made from your account, to which all winnings from the platform will be sent. If you refuse the transfer as part of verification, your account MAY BE BLOCKED!

There is a limited time for you to complete the transfer - no more than 3 hours!